Cleaning and hygiene standards for our inflatables

Good hygiene is a key part of every hire at Marshall’s Castles. We know that parents, schools and event organisers want equipment that looks fresh and feels clean, so we follow a strict cleaning and disinfecting routine for all of our inflatables. Whether you are hiring one of our Bouncy Castles for a birthday party or a larger item such as the Energy Two Part Obstacle Course for a school event, you can be confident that hygiene has been taken seriously.

Cleaning between every hire

All inflatables are cleaned between hires. When an item returns to us, it is fully inflated, brushed out and checked for any debris or marks. We wipe all high contact surfaces and test the inflatable to ensure it is ready for the next customer. This routine applies to everything, from smaller pieces like the Baby Den Ball Pit to popular units such as the Let's Party Bouncy Castle. No inflatable goes back out without being inspected and cleaned first.

Disinfection and infection control

Alongside general cleaning, we disinfect our inflatables to support infection control. The disinfecting standards brought in during the COVID period have not stopped. We continue to use appropriate cleaning products on touch points and internal surfaces, paying close attention to areas where children’s hands and faces are most likely to be. This approach helps reduce the spread of germs and gives extra reassurance to schools, nurseries and families.

Items such as our Just For Tots Under 6's range, including the Baby Bouncer Bouncy Castle, receive particular attention, as they are used by younger children who may spend more time in close contact with the surface.

Cleanliness at your event

When we arrive at your venue, the inflatable will already have been cleaned and disinfected. However, our team still carry out a quick visual check during setup. If there has been rain in transit or the ground is muddy, we will wipe down entry points and safety mats again so that the inflatable is ready for use. For indoor hires, including low height units from our Indoor Low Height Inflatables range, we make sure the floor area is suitable before placing the equipment.

Hygiene for accessories and electrical items

Accessories such as safety mats, sumo suits and equipment for Inflatable Games are also cleaned regularly. Sumo suits from our Sumo Suits range are wiped inside and out and checked carefully before the next user wears them. Blowers, extension leads and other electrical items are kept tidy and are PAT tested for safety as well as being wiped down where appropriate.

Our commitment across the region

We apply the same cleaning and hygiene standards to every hire, whether it is in Nottingham, Derby, Leicester or Sheffield. Schools, councils and community groups often ask about our hygiene procedures, and we are always happy to explain how we clean and disinfect our equipment. We understand that many customers still expect high standards of cleanliness in line with COVID precautions, and we continue to meet those expectations.

How you can help keep things clean

Customers can help us maintain high standards by keeping food, drink, face paint and sharp objects away from the inflatable. Encouraging children to remove shoes and not to bring muddy items onto the castle makes a big difference to hygiene and safety. For longer events, you can also pause use occasionally to check the surface and remove any visible dirt.

If you have any questions about our cleaning and hygiene processes, or if your event involves extra considerations such as nurseries or health settings, please use our contact us page and we will be happy to talk through the details. With regular cleaning, ongoing disinfection and careful checks, we make sure your hired equipment arrives looking and feeling as clean as possible.