FAQs - Bouncy Castle and Inflatable Hire
Here are some frequently asked questions about our bouncy castle and inflatable hire services. If you have any other queries, feel free to contact us — we’re always happy to help!
Where do you deliver?
We deliver to a wide area across the East Midlands, including Nottingham, Derby, Leicester, Sheffield, Chesterfield, Mansfield, and surrounding areas. If your location isn’t listed on our website, get in touch to see if we can help you.
Can I set up an inflatable on a slope?
We can set up on slight slopes, but the area needs to be mostly level for safety reasons. If you’re unsure whether your site is suitable, feel free to contact us, and we can advise or visit the location in advance if necessary.
Can you set up indoors?
Yes, we can set up indoors! Our inflatables are suitable for use in large halls, community centres, and other indoor venues. If you’re planning an indoor event, let us know the venue’s ceiling height and available space so we can recommend the best inflatable for you.
What types of events do you cater to?
We cater to a wide range of events, including:
- Birthday parties
- Weddings
- Corporate events
- School fun days
- Community fairs
- Charity fundraisers
- Seasonal events, including Christmas Grottos and themed inflatables.
No event is too big or small for Marshall's Castles!
Are your inflatables safe and insured?
Yes, safety is our top priority. All our inflatables are regularly tested in accordance with RPII standards, and our electrical equipment is PAT tested. We also carry £1 million public liability insurance for your peace of mind. Our team is fully trained to set up and secure inflatables safely.
How long will you stay to set up?
Our team will set up and secure your inflatable, ensuring everything is safe and ready to go. The time needed for setup depends on the size of the inflatable, but most installations take around 20-30 minutes. We’ll also provide instructions on how to use the inflatable safely.
What happens if the weather is bad?
For outdoor events, inflatables cannot be used in strong winds or heavy rain for safety reasons. If the weather is unsuitable, we’ll notify you as early as possible and work with you to reschedule or provide a full refund.
What inflatables do you offer?
We offer a huge range of inflatables, including:
How do I book?
You can book online using our simple booking system. Select your product, choose your date, and follow the steps to secure your booking. If you have any questions, give us a call or contact us, and we’ll be happy to assist.
What do I need to do before delivery?
Ensure the setup area is clear of debris, level, and has sufficient access. If you’re unsure about space requirements, check the dimensions on the product pages or contact us for guidance. For safety, we’ll need access to a 240v 13amp power socket within 30 metres of the setup location.
If you have any additional questions, don’t hesitate to get in touch. We’re here to ensure your event is a success!